Fear of public hospitals, high medical bills and family responsibilities are frequently the motives those of you that become medical aid members. Furthermore, there is certainly real need among consumers for convenient, accessible information to match healthcare providers.
These findings emerged from a Healthcare Consumer Survey which had been conducted by way of the Health Market Inquiry (HMI) in 2016. The debate was on consumers’ example of buying medical aid cover and going to private healthcare services.
Players during the health industry must take note; consumers would value reliable and understandable here is how providers get the dimensions of one to the other. At this time, without any objective criteria or data, they depend on word-of-mouth information from providers, family and schemes which services to use.
The general feeling among respondents was that information should be easily obtainable in an easier form
